-Kolachi Restaurant, The spirit of Karachi moving to its dim death-

Every once a week I need a new place to dine inn. This week ended up at Kolachi, the much hyped and raved about restaurant on the infamous Do Darya Strip.
There is so much hype associated with this restaurant that one has to head over to check it out for themselves.

AMBIANCE:
Ok so was super excited to finally go there after ages, we reached there at 8 pm sharp to find the place fairly empty. BUT STILL WE WERE GIVEN A WAITING OF 20 mins. The tables were all visibly empty but were given a lousy excuse in the name of reservation (Nice tactic eh)

Waited along with 4 other families in the ginormous waiting area. Which I absolutely loved. A large space with sofas and benches for the hungry bellies to wait in rather then just standing around.

Plus I admire the automated waiting and numbering system that they have, makes life so much easier.
After around 15 mins an inattentive fella showed up, waved his hand for us to come up to the front desk. (Hello did your customer service take a dip into the sea and die?) 
Were seated eventually.



MENU/ORDER:
Prices are hiked since the last time I came, so for the people coming there after a while please keep that in mind. 
We ordered the Chicken Tarragon, Makhni Handi, Garlic Naans, & fresh limes.

THE EXPERIENCE:
Ok firstly, General rule for any restaurant you do not seat a lady or two in a floor full of men. There has to be a separate area for families and a different one for men or bachelors. Was fairly uncomfortable, upon requesting a change we were denied.
Order arrived in about 25 mins.

CHICKEN TARRAGON:
. 

 It took me a while to realize what had been placed in front of me. 2 little peices of chicken, scarcly any sauce in a mountain of ONIONS, yes you read it right ONIONS in a chicken tarragon steak, they did the unthinkable.

(What I had left to eat, the actual serving) =>

<=( The ridiculous amount of onions filled up a whole freaking plate )

YOU DO NOT ADD ONIONS IN A CHICKEN TARRAGON EVER, its a cardinal sin!  
Complained: Response was sorry maam this is the way it is in a sizzler (ok fine i know that) I was not informed nor asked if it was to be served in a sizzling plate or normal. Iv eaten this particular dish in every restaurant in the city almost, and NO ONE serves it in a sizzler. You at least ask -_-
Requested to change it was also denied. -_- Finally requested the onions to be removed ALSO DENIED (kay ab kese hoongay serve hogaya) Requested a plate, was given(thank goodness) started scooping off the onions myself and ended up with a plateful.

(the hyped up serving version) =>

The taste was itself good of the little amount of sauce there was, but the sauteed veggies were massively under cooked and the mashed potatoes weren't mashed properly. 
FOR PKR 790 its a NEVER AGAIN.

MAKHNI HANDI
Was a serving of 2 people. For PKR 1400 it was tiny. 
The handi looked too yellow with an overkill of haldi perhaps. 
There was no cheese. 
All i could taste was cream lots of it.

BEVERAGES:
Beverages were warm, in a weather like this my fresh lime was not so fresh. for 110 a pop I would have sucked on some ice cubes

SERVICE:
I don't know what the raving about the service is, personally I didn't like it one bit. The waiters are not at all courteous, I almost felt as if we were there for free. 


OVERALL
Hand Sanitizers on the table are a very good add on. That's about it.
Don't know what all the hype is about. 
Will surely be staying away. Staff is snobby.
Lacks Consistency VERY SERIOUSLY 

Iv attached a picture of the same dish taken a few months back by a fellow blogger Hasnina Khanani who was kind enough to let me use her picture to compare how different the two products look.
Its Surprising how they cant manage to keep consistent with one of the main dishes in the menu. 
Clear view of how the quality is going down the drain in terms of value for money. presentation and customer satisfaction.
Its quite sad to see places loved by so many taking a dive into the sea.

Yes Kolachi was amazing once upon a time but that time is long gone. 
Now they have become one of the many who cannot handle the hype and have turned into over confident snobs, who are taking customers for granted.
My second strike of bad customer service from their side. 
KOLACHI NEVER AGAIN

The only thing i admired on my table

Note:
This review is not an over exaggeration, your views may be different but this is what i experienced.